CheerKeeper helps you follow your athlete’s competition schedule live — when they perform, which floor they’re on, and what changed since this morning.
Contact us
Email us at support@cheerkeeper.comand we’ll get back to you. If you’re writing about a problem at an event, tell us the event name and your athlete’s team — it helps us find the right schedule fast.
Frequently asked questions
How do I find my event?
Open the app and browse or search the event list. If your gym is running a private event, you’ll need the CK-code they gave you — enter that and the event appears in your list.
What does unlocking an event cost?
Your first event is free. After that, each event is $1.99. An unlock is tied to the phone you buy it on, so it applies to that device rather than to an account.
How do I restore my purchases?
Go to Settings → Restore Purchases. That re-checks this phone against our records and brings back anything it already owns. Because unlocks are tied to the phone they were bought on, an event you unlocked on a different phone won’t appear.
The schedule changed — is my app up to date?
Yes. Schedules update live, automatically. When an event runs ahead or behind, or a team scratches, the app reflects it without you doing anything. If something looks stale, pull down to refresh.
How do I report a problem?
Email support@cheerkeeper.com with what you saw and what you expected. Screenshots help.